Welcome to Hatch!
We are thrilled to have you join our network of partners.
This guide will help you understand our values, processes, and expectations to ensure a successful collaboration.
Guiding Principles
At Hatch, we believe in the power of authenticity, consistency, and transparency.
We encourage you to bring your authentic self to your work with us.
We appreciate clarity and integrity in all communications.
Here is an invitation to belong
Confidentiality
All client information and project details shared with you are confidential and proprietary to Hatch. This information should only be used to fulfill your work with Hatch. Please ensure that confidentiality is maintained at all times.
Materials Submission
For any sessions or work presented to clients or customers, please submit all materials to Hatch for review at least three weeks before the session. This ensures that we maintain the highest quality and consistency in our deliverables.
Brand Representation
Please identify Hatch as the client when showcasing your work in public forums, portfolios, or websites. Unless otherwise agreed upon, clients served through Hatch should remain confidential.
Invoicing and Payment
Send your invoice as a PDF file to finance@iamhatch.com to:
Now Inc BV (trading under the name Hatch)
Plantage Muidergracht 105b
1018 TP Amsterdam
The Netherlands
IBAN: NL10BUNQ2034801768
Chamber of commerce Amsterdam no: 74324659
VAT-nr: NL859855739B01
Timely Invoicing:
Submit invoices promptly according to agreed timelines and project milestones.
This supports a smooth payment process and consistent workflow.
Payment Terms:
Hatch operates on a standard net 30-day payment policy. Ensure invoices include all necessary details and align with agreed-upon terms. Communicate any discrepancies immediately for timely resolution.
Work Ownership
Any work produced or created on behalf of Hatch is the intellectual property of Hatch. In some circumstances, you are welcome to share this work in your portfolios or websites, but please ask us in advance and always reference Hatch as the client, rather than the clients we serve together.
Use of Hatch Branding and Materials
Hatch branding, logos, and proprietary materials should be used only within the scope of agreed projects and in alignment with our brand guidelines. All representations of Hatch’s brand must reflect our values and maintain consistency across visual, written, and digital formats.
Find our brand kit here.
Feedback and Improvement
We believe that feedback drives improvement. We encourage you to share insights and suggestions to enhance our collaboration.
Alignment with Hatch Methodology
Please familiarize yourself with the Hatch methodology
This will help you align your work with our standards and expectations.
Thank you for joining Hatch.
We look forward to a successful partnership and are excited to see the great work we will accomplish together!
If you have any questions, please email your Hatch contact and/or our project manager Emma, at emma@iamhatch.com